#Kensingtonworks uninstall drivers
If any are listed right click on the unknown device and uninstall the drivers and unplug and re-plug the device.
#Kensingtonworks uninstall serial
While still in the Device Manager look under Universal Serial Bus controllers for any unknown devices. Drivers for this product can be downloaded from this location: Click on 'Uninstall' then reinstall the drivers again for the device. Look for the uninstall option on the menu. If either of these marks appear we will need to uninstall the device entirely and allow it to be re-discovered by the system. Software & Drivers - Product Support - Support - Kensington Get your software/drivers Please find the product you would like the software or drivers for below. Look for exclamation or question marks to the left of it (exclamation or question marks are red or yellow in color). For example, if you have a Kensington PS/2-style mouse, it appears in the Mouse category. Look for the description of the attached trackball. Start \ Control Panel \ Performance and Maintenance \ System \ Hardware \ Device Manager Adjust the mouse settings in Settings > Devices > Mouse, checking all settings including the Additonal Mouse Options box - check Settings on all tabs. If using a Windows based system, check the Device Manager for conflicts from the following path: Uninstall it to see if the problem stops. I suggest that if you have been accessing the software anywhere other than through the app alone, trash your prefs, restart and see what happens. KensingtonWorks is a tool made by a company called Kensington for adding power-user features to mice. No explanation but it works perfectly after a great deal of grief. A few months ago I published a remote code execution (RCE) vulnerability in KensingtonWorks. Does the device work on this other computer?ĭetermine whether the trackball is connected properly to the USB port or the PS/2 port of the computer (remember to plug the Kensington trackball directly to the computer's port, do not connect through a hub). KensingtonWorks no longer shows up in System Preferences and has to be opened through the app in the Applications folder. If none of the red LEDs are lit, or if the trackball is not recognized by your computer system, there are several actions you can take.ĭoes the device work on a different port? Are the red LEDs lighting up or is the device getting no power whatsoever? If no power, does the device work properly on a different USB port? If not, try the device on a different computer if one is available. If either of these marks appear we will need to uninstall the device entirely and allow it to be re-discovered by the system. My Expert Mouse 7 Trackball is not working.
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